In-Game Reports

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  • Hi guys,


    This thread will serve as a model on how to properly report a situation in game to us such as insults, harrassment, and other situations involving In-Game Screenshots.

    When reporting In-Game situations to us in any of our support channels, please consider the following regarding the screenshot you insert:

    • The screenshot must be of your whole screen, including the Date in which you took the screenshot, located in your Windows Menu, on the bottom right corner or a written Time and Date in the In Game chat. We will not accept any cut screenshots.
    • If there is any conversation on the said screen (Any kind of chat: Normal, Call, Guild, Party, or in Private Message) the conversation must be fully shown. We will not accept any cut conversations.

    In the body of your report, you should:

    • Include a description of the situation or the issue.
    • The person you are reporting, if that is the case.

    We will not accept reports with more than 14 days old.


    Kind Regards,

    [SGM]Tary

  • Could it be added under the clock?

    ^this

    Just add the damn day,month etc under the radar, we already have the clock there so why not also day x month z ?

  • Never seen such a well structured and informational tutorial. I am so glad to have read this tutorial, it really enriches my life. Now I finally know how to screenshot properly and how to get more bans out of my reports. Thank you Tary!