This thread will serve as a model on how to properly report a situation in game to us such as insults, harrassment, and other situations involving In-Game Screenshots.
When reporting In-Game situations to us in any of our support channels, please consider the following regarding the screenshot you insert:
- The screenshot must be of your whole screen, including the Date in which you took the screenshot, located in your Windows Menu, on the bottom right corner or a written Time and Date in the In Game chat. We will not accept any cut screenshots.
- If there is any conversation on the said screen (Any kind of chat: Normal, Call, Guild, Party, or in Private Message) the conversation must be fully shown. We will not accept any cut conversations.
In the body of your report, you should:
- Include a description of the situation or the issue.
- The person you are reporting, if that is the case.
We will not accept reports with more than 14 days old.