ban problem

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    in the last 2 days I got a ban on 4 accaunt for fish bot, I don't use it and I ask for help, I play by the rules and I try to play, the last time I used a cheat engine was 7 years ago when I was a kid and it wasn't interesting, I don't even think about it or know how to use it. 
    i send support ticket but it was useless..