Increase in TP costs

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  • EmyEmy

    Yes No Maybe

  • 100pcentTSK

    pvm king this month?

  • EmyEmy

    Yes she always helping and mostly around to give support. You're welcome

  • XxXAliXxX

    Thank you Emy. Elsphet answered my pm very fast and she is working on my issue.She is Really nice and responsible. :thumbsup:

  • XxXAliXxX

    6 DAYS passed fom my Ticket and there is NO ANY ANSWER on my problem!

  • XxXAliXxX

    Thanks Emy,I Sent her my Issue Right now.

  • EmyEmy

    :hi: :gamer: :golly: :evilgrin: :evilgrin:

  • EmyEmy

    oh Ali pm Elspeth then she mostly on discord ch giving support

  • Cassidy

    @KataYagami you're welcome

  • XxXAliXxX

    That so weird!!! 5 days and no answer on my ticket! Emy I also sent a pm to Tary on discord you sent here.But She didn't answer too!!

  • KotaYagami

    Cassidy thanks alot for the help, really appreciate it :)

  • Cassidy

    @KataYagami I just posted a guide maybe it helps you if that's an issue. Cheers!

  • EmyEmy

    yes its working fine^^

  • KotaYagami

    is the game working ? cant log in

  • EmyEmy

    https://discord.gg/Vq67NCe

  • EmyEmy

    Ali join discord metin sg and speak to GM

  • EmyEmy

    sg2 is P server

  • xaptu

    is this official server or pserver

  • xaptu

    hey

  • XxXAliXxX

    3rd day still no answer... i bought something 300kk gold is gone but no item I received...

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  • So TPs can't be bought via seagm anymore.

    Instead E-Payouts was added as an option.


    I did not see any announcement to that. Any reasoning behind this? Mainly since TPs became significantly more expensive now...

  • Hey there,


    As a lot of players have experienced themselves, SeaGM wasnt anywhere near perfect as an option for purchasing TP.

    It often caused trouble, some countries couldnt even use it atall.

    The increase of the price is based on the fee's that are charged by the website.

  • I had no problems with that site. Sure it wasn't as fancy as others but it did its job.

    Though, I can see that others had problems.


    Still this means for a lot of us that we have now an over 30% markup in TP costs (as of the 50€ option - 120k is now 90k).

    I really doubt the fees are that huge and tbh I doubt I will simply live with that. I wasn't a huge maller anyway, so...

  • Paypal have a 4% fees, but with the risk of chargeback. Credit card payments or PSC have 14%. Meaning that if you spend 100 euro, we get 96 with paypal and 86 with the rest. If you notice there is also a SMS payment now, it takes 78% of the money you spend however.


    Anyway I will discuss with [DEV]Dulaan if we can tune up a bit the Tec points received with each payment despite the fees.

  • Wait a second. So you are saying because you get less money from purchasing tec points we should get less tec points as well? Even with paying the same amount as before? how does that make any sense? The virtual currency has no real value anyway. Its not like you make less money from thee 200 euro option if you give the person less tec points. You could give the player 1'000'000'000 tec points and still have the 180$ something profit. Not that you should do that, but I don't see the point in reducing the tec values. It clearly only makes people frustrated.


    If I misunderstood something here please enlighten me

  • I understand your point of view but it actually makes sense if you are trying to keep the server up; It does cost quite a lot to maintain a server, so we can't just give away the same amount of Tec Points if the company actually receive half as much (Less received money equals to less earnings, and that means that we eventually won't be able to keep the server up anymore).


    That said, we understand the player's point of view and we are always open to suggestions, that's why we raised the amount after you guys told us and we are constantly looking for the best payment options with the lowest fees, in order to make everyone happy.


    As for PayPal, we are currently working on it, I can't say when but it should come back in the near future. In the meantime I suggest you credit cards as a quick and good alternative.


    To actually fix the Tec Points issue we should've done something like 1 EUR = 100 points and of course change all the mall item's cost but unfortunately we have always used a way more complex system that is not user friendly at all and is almost impossible to change now.