First of all 2 days ago i made an orc maze run with buffer and farmer char i was killing last boss and when i fisihed him both of my accs got instant kick. So i send a ticket:
This is the whole conversations no cut offs
the reply from support:
we do not refund solo runners, next time go with a group so that if you disconnect someone else can pick up the drop.
I expected more then this lame answer. What would happen if all
members get dc how u argue then? I got almost everday kicks, freeze
when teleport to mage or otherway and so on. I could make everday an
support ticket. Its not my fault get this stupid client working once
for all this shit is not new and still everday happened.
Also what is this new stupid metin hit bug. U hit once a metin and ur
char stops u need to press again then he continue and yes i have set
the option on auto attack.
you are now suspended for 1 day for your vulgar language. You may learn
that we are not pals and you shall not talk to us like this.
The next time it will be 1 month.
this will go in public and i will talk with an other gm. Am i a pal
for u? There is no vulgar language indeed. Just a customer who
expected more. Some people have life go working and have less time to
play some people live in diffrent timezones its not easy to get a
group, so ofc u need do things alone. But its ok you overreact with
this and next will be 1 month for what? I didnt attack u personel but
i am also tiered that this client crashs over and over.
You can also keep a press conference and discuss with my boss, it won't
change the decision. It doesn't matter if you have working shifts, your
net or computer is not good enough or suited up at best, for metin2
using 2 clients. You lag and disconnect because you use two clients.
With 1 you would have less problems. If you don't want to do use one,
that's entirely up to you but it doesn't give you the right to be rude
or to use this kind of attitude with us. We are not pals, we are not
friends, we respect you and demand the same respect back.
If the client crash there is a crash report, press the button SEND so we
can see what caused it.
At this conversation he failed to be funny
and now the last thing which i typed some mins ago
Here we go my computer
i5 3570K 3,40GHz 8GiG Ram
i can play ego shooters even with my w-lan and have no problems and if i get kick i see that my net program pops up and try to relog. Sometimes i have this in sg too then i say ok it was my fault but 2 days ago when i did the maze run no message pops up and when i get those dc, freezes there was never a pop up it happens rarely that i loose connection to ur server so tell me again how my rig cant handle a 10+ years old game? Its defenitely not my fault if it was i would notice it that night but nothing i got instant kick. The crash report was useless at this point i checked there was nothing about it also about this error i opened maybe 2 years ago ticket. If i would get information for u dont worry i would copy paste it in our conversation.
Now back to the suspension:
I dont care of the 1 day suspend. But tbh u overreact no hard feelings...where i used vulgaur language? If i said shit thats vulgar? really we both no there could be used some stronger words and for that u suspend me and the funny part is u want suspend me if i continue for 1 month for what cuz i used the word "shit" u have to kidding me really. Thats not the way u should talk with ur customer. I never attacked u personal. Still wait for my aswered questions
what the comunity thing was i vulgar like the support said.? Oh and he dont even answered my question.
Type me here ur opinion maybe u had same situations/feelings whatever but stay on topic
My personal opinion he overreacted and took it personal. Also i will discuss with an nother gm.
AraH aka Robotnik